Terms of service

Welcome to House of Velar. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Products
House of Velar offers premium Extrait de Parfum fragrances. While we strive to ensure accurate product descriptions, fragrance perception may vary from person to person.
Product images are for illustrative purposes only. Minor variations in packaging may occur.

3. Pricing
All prices are listed in Indian Rupees (INR).
Prices are inclusive of applicable GST unless stated otherwise.
House of Velar reserves the right to modify prices without prior notice.

4. Orders
We reserve the right to accept or cancel any order for reasons including but not limited to:
Product unavailability
Payment authorization failure
Pricing errors
Suspected fraudulent activity
If your order is cancelled after payment, the amount will be refunded to your original payment method.

5. Shipping
Orders are processed within our standard processing timeline.
Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

6. Returns & Refunds
Due to hygiene and safety reasons, perfumes cannot be returned or exchanged once delivered unless:
Wrong product received
Damaged product
Manufacturing defect
Any issues must be reported within 48 hours of delivery along with clear photos and videos.
Please refer to our Return & Refund Policy for complete details.

7. Intellectual Property
All content on this website including:
Logo
Images
Product photographs
Product descriptions
Graphics
Brand assets
is the exclusive property of House of Velar and may not be copied, reproduced, or distributed without prior written permission.

8. User Conduct
You agree not to:
Provide false information
Attempt unauthorized access
Use the website for unlawful purposes
Interfere with website security

9. Limitation of Liability
House of Velar shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy
Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India (change this to your registered city if different).

12. Contact Us
For any questions regarding these Terms of Service, please contact us:
House of Velar
📧 Email: support@houseofvelar.com (replace if different)
🌐 Website: www.houseofvelar.com